Fire Restoration

Fire Restoration



There are few events in life that are as destructive or devastating as a fire loss or other disastrous events such as wind and flood damage. Unfortunately, even after the firefighters extinguish the blaze, the repercussions of the fire do not stop. Water from the firefighters hose, mixed with acidic smoke and soot caused by common materials in your home, can cause your possessions to become unsolvable within a matter of days.


Calling on the Custom Care Restoration Response Team is the first step in the process when SECONDS COUNT& DETAILS MATTER!!! Secondly, our response team will arrive on the scene and offer a wide range of Victim Assistance to your family during such a stressful and life changing event. Our team will secure your structure; mitigate any damages necessary that are IICRC recommended in order to prevent further damage.


Water damages left professionally untreated or the high humidity levels we experience here in the Queen City can lead to organic growth or mold spores. The specially trained (IICRC) technicians at Custom Care Restoration, Inc. will do a complete inspection of your structure. A letter of inspection will be provided to you including the visual inspection findings, moisture readings, RH levels and recommendations for proper organic growth testing. We offer various types of testing such as: tape/swab and air sampling which are sent to an outside independent lab for analysis. This is an important step in preparing a mold remediation protocol due to the various types of mold spores and their effects on your family’s health and stability of your structure.


  • Secure Structure
  • Water Extraction
  • Smoke Odor Neutralization
  • Structural Cleaning
  • Climate Controlled Storage Facility
  • Content Manipulation (move ins-outs)
  • Content Restoration
  • Reconstruction

Custom Care Restoration will perform all the necessary services to preserve, protect and secure your home with thorough cleanliness. We also know how to work with your insurance representative as restoration experts, not as an ordinary cleaning company or general contractor.

CALL OUR 24 HOUR HOT LINE – 704-541-4868

With our hot water extraction process you can; Reduce Allergens, Increase the Longevity of Your Investment and Improve the Air Quality of Your Home

Our Office Hours:

  • Monday - 8:00am - 5:00pm
  • Tuesday - 8:00am - 5:00pm
  • Wednesday - 8:00am - 5:00pm
  • Thursday - 8:00am - 5:00pm
  • Fridays - 8:00am - 5:00pm
  • Saturday - 8:00am - 5:00pm
  • Sunday - Closed
12259-B Nations Ford Rd,
Pineville, NC 28134
Google Map of 12259-B Nations Ford Rd, Pineville, NC 28134

Our Service Areas

  • Charlotte, NC
  • Ballantyne, NC
  • Matthews, NC
  • Mint Hill, NC
  • Indian Trail, NC
  • Monroe, NC
  • Waxhaw, NC
  • Denver, NC
  • Mount Holly, NC
  • Pineville, NC
  • Huntersville, NC
  • Harrisburg, NC
  • Fort Mill, SC
  • Gold Hill, SC
  • Lake Wylie, SC
  • Tega Cay/York, SC